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Technical Writer

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  • There are (2) temporary assignments
  • Duration is (1) year with the intention of converting to full time for the right people
  • Local candidates only please
  • Must have proof of eligibility to work in the US as W2 employee

Our Fortune 500 Tourism & Entertainment Client is looking to add (2) Technical Writer / Analysts to their team. The ideal person would have the ability to discover, gather, understand, digest and document the technical information provided.  They should be able to select, recommend and leverage appropriate tools for their final presentation of the knowledge gained such as Word, Visio, PowerPoint.  They would also be provided a location to store the documents such as Confluence.

Required Skills: 

  • Previous business analysis skills and role experience.

  • Technical understanding and background.   Able to drive the right questions with the subject matter experts to get the information needed.

  • Strong interpersonal skills, with a demonstrated ability in working through complex issues.

  • Must be able to utilize and effectively communicate functional and technical components of an initiative to applicable parties both verbally and through documentation.   

  • Attention to detail, good analytical and problem solving skills and critical thinking

  • Self-starter/motivator and have a proactive, agile and strategic mindset.

  • Ability to work independently and drive their own tasks to completion – may or may not have a project manager to assist in moving along the work to be done and/or milestones

  • Familiarity with ServiceNow configuration management database a plus

The solution involves discovery around many types of technologies such as Web, Mobile, POS, Integrations, Analytics, Big Data, Campaign Management, Payment, Security and the resources should be ready to work on documentation around these as well as the technologies working together as part of an overall solution.   

Deliverables: Some examples include Overall Production Application and Server Components Architecture and Topology, Data Flows, Firewall validation, Technology Versioning/Compatibility Matrix etc.   


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