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Technical Writer - Creative

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Our Fortune 500 client in the payment technology space is working on innovative projects and looking for an experienced Creative Technical Writer who writes about highly technical topics in a compelling and dynamic way with a storytelling strength.This role involves engaging with executives and content production and editing for internal publication and presentations. If you are interested in this role, please see submittal directions at the bottom of this post.*

This contract position is 6 months in length with potential for extension, 40 hours/ week onsite in San Francisco.

Major Job Duties and Responsibilities:
o Review and approve material for standards regarding order, clarity, conciseness, style and terminology
o Review and approve edits or changes made to material prepared by other writers or establishment personnel
o Confer with client to establish technical specifications and to determine subject material to be developed for publication
o Review published materials and recommend revisions or changes in scope, format, content and methods of reproduction and binding
o Interview production and engineering personnel and read journals and other material to become familiar with product technologies and production methods

Education/Experience
o Bachelor degree required
o 10+ years customer service related experience required

Responsibility level
o Exercises independent judgment with minimal direction from supervisor

Skills
o Verbal and written communication skills, problem solving skills, customer service and interpersonal skills (Required)
o Expert ability to work independently and manage one’s time (Required)
o Expert mentoring skills necessary to provide support and constructive performance feedback (Required)
o Expert knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar
o Expert knowledge of media production, communication and dissemination techniques and methods (Required)
o Expert knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects
o Expert knowledge of OpMesh or Ecryptmatics preferred

Major Job Duties and Responsibilities:
o Review and approve material for standards regarding order, clarity, conciseness, style and terminology
o Review and approve edits or changes made to material prepared by other writers or establishment personnel
o Confer with client to establish technical specifications and to determine subject material to be developed for publication
o Review published materials and recommend revisions or changes in scope, format, content and methods of reproduction and binding
o Interview production and engineering personnel and read journals and other material to become familiar with product technologies and production methods

*When submitting your resume, please include your writing samples or link to a portfolio.

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