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Technical Project Manager (mid-level)

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Our client, a savvy entertainment service company, is seeking a Technical Project Manager. The ideal talent will have a mix of customer service skills and familiarity with back-end technology. You'll be working on a large-scale, high profile site migration project for a well-known entertainment brand. This role is onsite with about 30% travel to Las Vegas as needed.

Essential Duties:

1. Primarily responsible for execution and management of a portfolio of projects, which may include one or larger projects, as well as smaller enhancements.

2. Responsible for scope control with internal & external stakeholders, task execution with the development team and relevant upward communication to managers.

3. Primarily operates within existing product and technology offerings, working closely with Technology, Product and Account Management teams to manage and deliver client implementation & integration projects.

4. Helps define process improvements and feedback for large, multi-part projects that need creative project management strategies required for timely execution.

5. Gathers necessary assets required for development of each project, including but not limited to: specifications, HTML, copy, images, project tool workflow entries, test data and any additional technical documentation required.

6. Provide necessary feedback to project stakeholders that could include specification feedback, escalating issues to managers, and managing scope changes and/or clarifications to project resources.

7. Manage handoffs at each stage in the project life cycle according to guidelines specified in the department’s development protocol.

8. Update relevant project information in the project information database, in real time, when things are happening.

Qualifications Required:

1. A bachelor’s degree required in Computer Science or Information Technology.

2. 3-5 years of working experience in technical project management with ability to balance multiple priorities and excel in a dynamic and fast paced environment

3. Experience in directly managing enterprise-scale web and mobile applications. A deep understanding of the underlying technological concepts supporting the business applications is a must (relational database models, API integration, presentation-layer integration points). A technology background is a strong requirement for this position.

4. Successful track record in working with client, business and technology teams to define, develop, test and launch new products.

5. Strong influencing skills ability to interact with senior management.

6. Ability to manage multiple projects and meet overlapping deadlines.

7. Comfortable with traveling as needed.

Preferred:

1. PMP and/or CSM certification a plus.

2. Working knowledge of the entertainment ticketing industry a plus.

3. Relational databases (experience writing SQL and reading data models is preferred).

4. Common front-end technologies and utilities such as CSS, Ajax, Javascript, etc. a plus.

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