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Technical Program Manager

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We are looking for an experienced and strategic Program Manager who is driven and passionate about all things digital to join our client's growing agency. One who stays abreast of technology and its potential applications. One who is detail-oriented with exceptional organizational and time management skills. One who possesses strong oral and verbal communication skills. One who wants to work in an ever-growing, ever-evolving, fast-paced CREATIVE environment!

This role will oversee two large products for our client --- a social media aggregator and a proprietary CMS. The position works closely with the team of strategists, creative directors, user experience architects, designers, and developers. The ideal candidate knows how to deliver solutions that exceed client and team expectations on time and on budget – while having fun doing it!

RESPONSIBILITIES
• Collaborate with discipline leads and project teams to execute on the strategic roadmap to ensure client expectations are managed with regard to scope and progress in schedule and budget
• Effectively work with a cross-functional team to organize, plan, develop and deliver product releases in a timely and accurate manner
• Manage internal and external resources to successfully deliver releases on schedule, within specification and budget
• Design pragmatic solutions that are flexible and forward-looking, while remaining simple and straightforward
• Create high-quality, unambiguous project documents that stakeholders can easily understand, including business requirements, technical requirements, product release requirements, project plan, scope of work and budget, goals and objectives, constraints, roles and responsibilities
• Solve technical problems with urgency by helping business and technical teams reach consensus by asking the right questions, and offering solutions
• Deal with technical and business ambiguity while delivering clarity of vision for programs and projects
Project manage all product integration, launches, changes throughout implementation
• Draw on experience and creativity in the use of staffing, tools and technology that will help eliminate project obstacles
• Exhibit strong listening skills and the ability to tactfully convey varying positions on relevant issues to reach team consensus
• Relentlessly ensure that the right information is delivered to the right audience about programs and projects, clearly articulating scope, timelines, owners, risks, mitigation and successes
• Ensure proper processes and practices are adhered to throughout the project
• Manage expectations for tasks and deliverables, communicating clearly to the team; come prepared to meetings with proper materials/documentation
• Monitor internal processes for efficiency and validity pre and post product launch/changes

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