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Technical Product Manager (UX Project Manager)

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Manage program for custom User Experience tool as part of larger project. The primary need is around product management support to the UX Product Manager. The role will also have an opportunity to directly lead and manage the team , (1 researcher and 2 designers) during a limited duration of the contract, by providing design direction, prioritizing work/feature backlog, providing oversight of research plans, and management of stakeholders.



The Role details:

PRODUCT MGT: Ongoing oversight and orchestration

•           Bring along stakeholders (process, program, training) and manage design sign off

•           Scheduling and facilitate meetings – sprint planning, demos, retrospective

•           Manage and prioritize feature backlog

•           Manage UX timeline in harmony with Developer timeline

•           Drive UX issue/risk mitigation plan w/cross-functional teams

DESIGN: Ideate and create concepts

•           Facilitate cross-functional ideation; manage UX iterations

•           Provide oversight of concepts and lo-fidelity prototypes (designers)

•           Provide design requirements for product

•           Partner with product and engineering throughout product lifecycle

RESEARCH: Generate user insights

•           Understand user needs and validate solutions

•           Manage oversight of plan, UX formative, and iterative design research (researcher)


OUTPUTS: Field Research, Surveys, User Scenarios, Usability Studies, Telemetry/analytics analysis, Sketches & Lo-Fidelity Design, Design Preview Prototype, Sprint Demo decks


About you:

•           You can thrive in a cross-functional team - willing to take on challenges that might be beyond your “title” or role

•           Able to drive clarity in the face of ambiguity

•           Ready for surprise sharp turns (or at least not completely derailed by them)

•           Able to absorb new information quickly, can see all the interdependencies, and act

•           You roll up your sleeves, you mine the data, you know who to call, and when you don’t know you figure it out

•           Always thinking several steps into the future

•           You really collaborate; engaging the right stakeholder, really listening to them, letting them be a part of the solution



•           Experience leading projects leveraging user centered design methodologies

•           Experience in user research methodologies and persona development; knowledge of Axure prototyping tool a plus

•           10+ years of experience across program, project, and product management roles

•           Experience developing large scale, enterprise-wide solutions for complex, multinational organizations

•           3+ years of experience serving in a direct design role as a preferred qualification.

•           Mega-strong written and verbal communication skills

•           Advanced Microsoft Office skills

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