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Technical Editor (Consumer/End User)

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Our Consumer Content Publishing team is seeking a technical editor with substantial user assistance experience to help us develop a variety of content types. We’re looking for an editor who has experience editing stories that are told in a visual format, like videos and ebooks. The ideal candidate can “wear different hats,” and likes the challenge of switching between a variety of content types – such as editing an ebook, then a video script, then some core help topics.

We deliver a complete Customer Relationship Management productivity suite built on a flexible platform, and are continuing to expand with new products. We are making substantial investments in building / integrating mobile, social, and communications technologies and modern user experiences. We are an agile team, and we deliver in a fast-paced Software + Services environment.

Our Conten Publishing team delivers web content, including videos, eBooks, quick start guides, and articles, through three web portals.
Responsibilities:
Edit:
• Video scripts to help nurture the messaging and flow
• Ebooks and quick start guides
• Online help and articles for publishing on several websites
• Server installation and setup documentation

Ensure all content adheres to product terminology and MS legal requirements
Contribute to the style guide
Requirements
• Technical Editor 1 qualifications plus: 5 plus years of work-related experience
• Experience with the CMS tool
• Experience with video script development or editing
• Perform all levels of editing, from developmental to copy editing
• Knowledge of the editing requirements for a wide variety of documentation
• Familiarity with Microsoft modern voice principles and the MSTP
• Work quickly and independently, change direction often, and assimilate a lot of information provided in email and team meetings
• Work closely with editors, video producer, doc leads, writers, and production engineers on issues affecting the quality of the documentation
• Manage multiple tasks simultaneously with little supervision

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