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Technical Communications Specialist

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Proficiency in technical communications, publishing production. The following is a description of these qualifications:
- Technical Communication
The contractor will be proficient in information and document design, structure, and organization. Throughout the publishing process, the contractor will work with content owners and subject matter experts to:
- Assist content owners in analyzing and designing information for specific
purposes or audiences.
- Explain the publishing process and assist with planning, creating, editing, and
distributing policy and procedures information and documents.
- Perform substantive editing, copyediting, and proofreading.

- Publishing Production
The contractor will be proficient in the use of high-end publishing software to layout, design, and produce information and documents for paper and online publication. The contractor will use a variety of software products and software features and must be able to:
- Convert text, graphics, and tables from word processing, database, and other low-end software into high-end publishing software to manipulate text and graphic components to meet design requirements.
- Create “intelligent” files using automatic book features e.g., chapters, indexes, appendices, page numbering, section numbering, headers, footers, hierarchy of text, index maintenance, and links for Internet use.
- Produce camera-ready” copy. >PDF, html, and Section 508-compliant html.
- Store documents using document management software in order to maintain archives of current and previous versions, obsolete directives, graphics, online versions, and current works in progress.

Technical Communications Specialist
The candidate must be experienced and able to do the following:
- Consult with content owners to explain the publishing process and to develop project schedules.
- Consult with content owners on document and information design, structure, and organization.
- Assist content owners in analyzing and designing information for specific purposes or audiences.
- Explain to content owners the processes for funding, distributing, and cataloging.
- Research, fact-check, write, edit, and clear highly technical materials.
- Edit manuals, handbooks, management instructions, notices, publications, signs, and tags for organization. Comprehension, accuracy, grammar, spelling, punctuation, and style.
- Reword information for clarity, conciseness, and (if necessary) task orientation.
- Edit documents to be consistent with concepts and use of “Plain Language.”
- Meet with content owners and team leader to identify issues with particular projects.
In addition:
Perform document management and tracking tasks for each document.
- Arrange for and pursue collection of materials for multi-originator documents.
- Guide content owners on the requirements of Section 508 of the Workforce Investment Act.
- Provide composition support using the high-end book publishing features of Microsoft Word.
- Provide document tracking support.
- Guide content owners on developing usability surveys to ensure the information being presented is clearly understood by the intended audience.

Publishing Production
The candidate must be experienced and able to do the following:
- Understand and apply publishing design skills to the composition jobs to make aesthetic use of type fonts and styles, within corporate identity requirements.
- Consult with technical communications staff on requirements for particular projects and on jobs that are in production.
- Convert text, graphics, and tables from word processing, database, and other low-end software into high-end publishing software.
- Create design formats and page layouts for all documents produced for distribution on paper, Web, LANs, and CD-ROM.
- Compose documents ranging in size from a small 3-4 page brochure to a large 1,000 (or more) page manual, including design and composition of graphics and integration of graphics from a variety of sources including electronic scanning and/or hard copy paste up.
- Create “intelligent” documents that automate book features, i.e., chapters, indexes, appendices, page numbering, section numbering, headers, footers, hierarchy of text, index maintenance, and links for Internet use.
- Use Adobe Acrobat Capture and Exchange to prepare documents for viewing on the Internet and Intranet.
- Use scanning software to capture images and data for use inside documents.
- Use design functionality and specialized capabilities such as auto referencing, index tokens, filtering, and tables to generate camera copy for printing and PDF files.
- Perform graphic creation such as flow charts and tables.
- Prepare documents for online viewing using Adobe Acrobat Distiller, Catalog, and Exchange with Compose plug-in; create bookmarks and internal links within the PDF file.
- Have extensive knowledge of file formats, page layout, filtering text, and developing MS Word templates.

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