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Technical Account Manager Associate

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Global eCommerce client's Digital Video Games Team is looking for a technical account manager associate to help increase the number of products that they have available for their customers. The TAM Associate will help the team by working with external vendors to secure the largest collection of digital titles available. They offer an environment that's exciting, motivating, fun, and new, and colleagues who will challenge you to achieve more than you thought possible, as well as great camaraderie.

Basic Qualifications
· High school diploma or equivalent required.
· Proficient typing and keyboarding skills.
· Passion for delivering a positive customer experience.
· Ability to use a variety of web-based tools
· Proficiency in Microsoft Outlook and working knowledge of MS Office applications – with an emphasis on MS Excel.
· Six months or more experience in a customer service or technical support role working under pressure in a high-volume environment and consistently meeting standards for productivity and quality.
· Outstanding analytical and technical skills.
· Ownership and proven track record of working projects to completion.
· Effective individual contributor and team member.

Preferred Qualifications
- HTML proficiency.
- Computer science degree, or equivalent experience.
· High school diploma or equivalent required.
· Proficient typing and keyboarding skills.
· Passion for delivering a positive customer experience.
· Ability to use a variety of web-based tools
· Proficiency in Microsoft Outlook and working knowledge of MS Office applications – with an emphasis on MS Excel.
· Six months or more experience in a customer service or technical support role working under pressure in a high-volume environment and consistently meeting standards for productivity and quality.
· Outstanding analytical and technical skills.
· Ownership and proven track record of working projects to completion.
· Effective individual contributor and team member.

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