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Tech Writer

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We are looking for an outstanding programmer writer. This role will help support key partner customization features and will require creation of customization settings documentation based on product team specs, drafts, and other resources. We need a capable go-getter and someone who can read and understand XML, C, and C++.

General duties
• Researches, designs, develops, and writes technical information online or in print for a variety of audiences and purposes.
• Produces documentation that complies with documentation plan requirements.
• Obtains technical information from project developers, program managers, product managers, testers and product support personnel; converts specific feedback into documentation.
• Responds to editorial and reviewer feedback.
• Produces a significant portion of a complex documentation set (i.e. reference guides, online help, user guides, UI text) that complies with documentation plan requirements.
• Develops and tests complex user scenarios that show how to use the product being documented.
• Works effectively with program management, product marketing, and other internal customers as needed.
• May instruct others in writing styles (e.g. reference guides, user guides, solutions books, online).
• May write portions of documentation plan and may help implement documentation plan.

Necessary skills:
• Can read/write C, C++, and XML
• Creating content in XML environment
• Successfully manage relationships and communications across teams

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