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Systems Admin- Windchill/PDMLink

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Aquent is seeking a System Administrator with Windchill/PDMLink experience to be part of a larger team for a Fortune 500 company. This is a contract position for the right candidate.

Responsibilities include:
• Provide support for all Windchill/PDMLink installations and related projects
• Provide a single point of contact to Engineering teams for communication with the data center
• Perform work on projects and large maintenance activities pertaining to Windchill/PDMlink
• Coordinate outages for maintenance with Engineering teams and Data Center staff
• Monitor performance and system health
• Own ongoing Windchill/PDMLink problem diagnosis and pursue resolution.
• Utilize Data Center change management practices to schedule infrastructure changes
• Participate in change verification, monitoring, process improvement, and problem solving in the Windchill/PDMLink production environment.
• Update third party software provided software by applying changes to PDMLink objects, including patches, temp fixes, and upgrades.
• Follow the Windchill Central Services documented processes to update the test environments with effective test data by doing refreshes of Oracle database, LDAP directories, and file vaults.
• Provide Tier 2 problem diagnosis, research, and resolutions for the IT Engineering teams. This includes entering support calls, providing diagnosis information, escalation, monitoring of problems with software vendor and applying provided fixes and patches.
• Serve on the team on-call schedule, 1 week/month, including the weekend.
• Periodically assist with weekend and evening routine scheduled maintenance work and system verifications for all systems.
• Serve as production support specialist for a subject area, such as: clustering, java, scripting, tuning, Pro/E, SOPs, and other areas.
• Review and maintain, as needed, Windchill Central Services documentation of our applications, processes, systems, and related Standard Operating Procedures.
• Independently research and/or assist the IT Engineering group with implementation, testing and transition in support of new versions and technologies.

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