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System Analyst

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Position Summary

The Senior Systems Analyst role will support the Paid Services business team by implementing the marketing initiatives related to: Retention, Adoption, Winback, Upsell, Cross-sell and Acquisition channels both online and within our Customer Service Centers. The Analyst will work closely with a cross functional team to analyze the business requirements, implement the business logic using a rule-based language, configure and test the business rules for email marketing campaigns and e-commerce product catalog.

Responsibilities:

• Understand and analyze business requirements
• Develop an event-based software program to implement business logic using a rule-based language
• Configure and set up business rules and E-commerce product catalog using admin tools
• Configure and set up email marketing campaigns
• Conduct functional testing and integration testing
• Investigate/research campaign production issues (trouble shooting, diagnostics)
• Ability to work in a fast-paced environment and meet deadlines
• Ability to work closely with marketing managers, technology teams, project managers, developers, QA, and operations to meet business needs

Qualifications:

• Bachelor’s degree in Computer Science or equivalent
• 6 to 8 years related experience
• Proficient in XML, HTML, SQL, any high-level programming level, and command-level usage of UNIX/Linux
• Business rule language experience is preferred
• Amazing attention to detail
• Good communication skills and analytical skills
• Great team player
• 6-8 years of system analysis, software development, and/or QA experience
• 2 years of hands on business rules configuration

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