Global Product Partnerships (GPP)
Global Product Partnerships (GPP) team members initiate, nurture and deepen external third-party relationships to advance the work of the product teams we strategically support. The core Product Areas (PA) that currently focus on include Geo/Maps, News & Publishing, Research & Machine Intelligence, as well as Developer Products, Product Infrastructure and Social Impact.
The role: Strategic Partner Manager (SPM)
Our partners come in all shapes, sizes, and market caps. The Strategic Partner Manager (SPM) role provides a new and exciting opportunity for anyone who wants to apply and hone business and relationship skills (e.g. partner management, leadership, strategy, and analytics) with top strategic partners across a range of Product Areas and geographies and be exposed to multiple (internal) cross-functional disciplines (e.g. product management, engineering, business development, policy, operations, etc). The Strategic Partner Manager (SPM) anticipates how decisions are made, persistently explores and uncovers the business needs of our top strategic partners and understand how our range of initiatives can grow their business and broaden, deepen and strengthen our relationship with them. The Strategic Partner Manager (SPM) consistently evaluates the top strategic partners’ satisfaction with us and anticipates and mitigates any negative changes in it.
*Maintain strong direct relationships with the named GPP EMEA top strategic partners
*Establish the position as the principal and accountable GPP EMEA internal interface to named
*Develop, implement and maintain mechanisms for proactive, outbound communications to top strategic partners
*Refine and maintain mechanisms to track all aspects of top partner relationships within our business and leverage them to enhance and better forecast the relationship
*Play central role in helping GPP EMEA Product Area teams establish and share best practices in partner management and continually improve existing processes and metrics.
*Maintain a deep understanding of our competitive landscape, emerging business trends at the global and regional levels, identify emerging disruptor's in EMEA and ensure stakeholder awareness, as necessary and appropriate
*Support regional GPP Product Area teams as needed
Minimum qualifications / Demonstrable experience:
*BA/BS degree with a minimum of 4 years Professional experience in business development, strategic relationship management or other entrepreneurial environment
*Experience analyzing and reporting data, with strong spreadsheet, statistical, quantitative modeling and forecasting skills
Preferred qualifications / Demonstrable experience:
*Excellent communication skills and presentation abilities, including comfort in front of both large and small senior-level audiences
*Experience in managing a portfolio of partners to achieve product objectives, operational efficiency and partner satisfaction
*Strong ability to grasp complex technical and product concepts and a passion for understanding, and driving the success of our products, and the broader ecosystems we are a part of
*Self-starter with the ability to concurrently manage multiple time-sensitive projects / deals in a fast-paced environment with minimal direction
*Significant experience in using analytical insight and employing thoughtful structures to solve problems and communicate solutions
*Confident, collaborative, adaptable, self-starter who is comfortable with ambiguous requirements