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Strategic Account Specialist

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French Speaking-Account Manager 

SAAS- product 

As the emerging leader in cloud computing, and cloud services and other IT products to small and large businesses, educational institutions and government agencies. Our team of high-achieving engineers, product managers, and sales and marketing professionals works with a vast array of partners and customers to advance the company's mission to organize the world's information to make it universally accessible and useful. The Cloud team is among a handful of rapidly emerging new businesses that are becoming front-and-center for our massive tech client as it enters its second decade as a company. 

This role sits in the Account Management and Renewals team, and as a Strategic Account Specialist Associate you will work with partners and Cloud sales teams in France. 

As Strategic Account Specialist Associate, an important part of the role is to increase customer satisfaction, and support customers to be more productive, mobile and collaborative by increasing their adoption of the products they already subscribe to. You'll independently maintain relationships with customers and partner and work cross-functionally with other company teams. 

This is an execution / admin oriented role which includes reaching out to customers and partners, understanding current usage and barriers to adoption, understanding business and IT strategy and involving the right resources, both from the partner and from the company. 

Minimum Qualifications: 
* Experience in sales, business development at a high-tech company (SaaS sales experience.) 
* Fluency in written and spoken English & French 

Preferred Qualifications: 
* Demonstrated ability to sale and manage multiple tasks with shifting priorities and varying deadlines. 
* Thrives on working in a high pressure and dynamic environment. 
* Self-driven and independent. 
* Ability to work systematically in a one to many approach towards a large set of “long tail” customers. 
* Excellent organizational and project management skills. 
* Outstanding communication and interpersonal skills. 

Responsibilities: 
* Owning relationships with a set of small-size accounts. 
* Connect with key stakeholders within these accounts. 
* Collaborate cross-functionally with field peers to trigger, drive and and close cross-sell opportunities. 
* Collaborate closely with partners.

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