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Sr. User Experience Lead

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We are looking for a Sr. User Experience Lead for a client in Hartford, CT!

The successful candidate will...

  • Set UX resource allocation during ideation, prioritization, development, and quality assurance phases of projects and programs. 
  • Ensure research, visual design, information architecture, and interaction design roles are adequately resourced. 
  • Plan and conducts user research, usability testing efforts, and competitive research and analysis. 
  • Reports research findings to stakeholders. Translates these findings into design solutions.
  • Creates and oversees delivery of artifacts that include personas, journey maps, user workflows, information architecture, wireframes, and interactive prototypes, within project timelines and budgets. 
  • May manage vendor relationships for outsourced UX activities. 
  • Serves as the key point of accountability for UX efforts at the program level. Advocates for user-centered design approaches. 
  • Helps to recruit and grow a team of outstanding UX professionals by providing vision, coaching, and mentorship. 
  • Helps to create a dynamic team environment by fostering collaboration, experimentation, agility, and vigorous inquiry, while maintaining high expectations and attention to detail. 
  • Helps to create and evolve design systems and best practices that account for user needs and context, while reinforcing brand values and standards. 
  • Ensures adherence to UX guidelines across programs and projects. 

Education:

Bachelor's degree in graphic design, psychology, human factors, social sciences or related field or 5 years of User Experience work experience required. 

Experience:

  • Typical incumbent experience level 8+ years 
  • Experience advocating for user design at an organizational level. 
  • Experience with wireframing/ prototyping software. 
  • Expert in conducting end user research and interviews 
  • Proven ability to instill usability as a core value within a large organization's culture. 
  • Outstanding communication, organization, time management and interpersonal skills. 
  • Familiarity or basic understating of web-based technologies.

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