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Sr. UX Writer/Editor

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Sr. UX/Web Content Writer

This is a f/t contract until the end of the year.

Description:
HIGH-LEVEL SUMMARY:
Create and edit content that aligns with the Brand for both desktop & mobile. Projects may also require any or all of the following: ability to lead page-level content strategy; participation on scrum/agile teams; entry of content into a CMS; interfacing effectively with UX designers, UI developers, application developers, user researchers, product managers, project managers, agile product owners, scrum masters, and CMS architects and content entry specialists.

REQUIREMENTS:
• Ability to create Web/mobile content solutions that support business requirements based on user needs and goals
• Ability to apply and lead interpretation of company brand both in terms of tone and usages, as detailed in Web brand guidelines
• A working knowledge of UX methodologies and Web development agile/scrum practices
• Ability to present content concepts to business and technical stakeholders, multidisciplinary project partners, and coworkers, particularly articulating rationale and supporting user research behind content decisions
• Ability to lead and contribute practically to content effort on multiple projects, including managing timelines, tracking tasks, and following various identified processes
• Effective participation on cross-functional teams, gathering functional requirements, producing project deliverables on deadline, and tracking development- and testing-related tasks as necessary

SCOPE OF PROJECT:
Collaborates with a multidisciplinary team of about 5-9 people on about 2-3 major projects at a time. Works independently to create artifacts documenting editorial content that includes directions for developers and content entry specialists and meets accessibility/legal/regulatory requirements. Often works under the direction of other senior UX contributors, UX producers, and product managers.

Top 3-5 Daily Responsibilities:
1. Actively participate in team planning and project definition meetings
2. Partner with other User Experience and Design teams on developing content that reflects best marriage of user and business needs
3. Create content/editorial solutions that are on brand and meet accessibility/legal/regulatory requirements
4. Content entry into a content management system
5. Plan and manage own tasks and project deliverables

Top 3-5 Required Skills:
• A balance of productive independence on own workload, content effort leadership, and effectively teamwork, negotiation, and collaboration with department managers, creative and technical project teammates, and coworkers (Typical number of team members is 5–10.)
• Quality copy craftsmanship that effectively incorporates user, business, technical, brand, legal, accessibility, and UX/UI digital industry standards, practices, and requirements
• Experience creating content for various media (Web desktop, mobile, email, etc.), recognizing the requirements of each format
• Technical writing skills for converting complicated processes into clear, logical, and simple directions for non-technical users
• Intermediate use of Microsoft Office business tools, particularly Word, Excel, and PowerPoint

Desired Skills:
• A working understanding of responsive Web design
• Familiarity with Mac, SharePoint, and content management systems
• A fundamental understanding of native application vs. Web view mobile requirements and best practices
Soft Skills:
• Effective communication, including negotiation and detailed attention to getting your point across clearly and quickly
• Commitment to department and project teams, particularly reciprocal collaboration and meeting deadlines others are relying on
• A relaxed relationship with change as well as an ability to adapt effectively to that change

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