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Sr. UX Researcher

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Aquent is the world's largest and most successful boutique staffing firm specializing in the creative and marketing field. We place our Talent in contract and contract to hire engagements ranging from 2 days to 2 years! We offer the industry's best benefits including medical, dental and vision as well as a 401k plan! Our Talent rave about these subsidized benefits! We also offer an outstanding referral bonus program where you can earn thousands of dollars just for knowing and referring talented friends!

Position- SR. UX Researcher in a software development environment (qualitative and quantitative)
Location-San Francisco
Start date- asap
Duration- long term contract
Work is to be done onsite. Remote is not an option.
Local candidates only please
Hourly pay rate range- DOE
You must have current work authorization to work in the USA without sponsorship now or in the future

Contract with Fortune 500 Tech company in SF!

Our Client's User Experience Design team is looking for someone who is passionate about human-centered design and has a proven track record leading research projects with cross-functional teams.

You will partner with business owners, engineers, and other user experience designers not just within our group but also across the larger organization to create outstanding experiences that support new and ongoing business models as we introduce changes in how we do business with our customers.

Your Responsibilities
• Design, conduct, analyze, and present research in a fast-paced software development environment, from early strategic direction through post-release validation.
• Employ a wide range of research methods including strategic design research and contextual inquiry, participatory design workshops, formative and summative usability studies, analytics and UX metrics, and customer advisory councils.
• Lead research projects with cross-functional stakeholders including designers, product managers, and engineers, ensuring that all stakeholders participate in the research and experience customer insights.
• Lead internal design thinking and visioning workshops to translate customer insights into product direction.
• Track, communicate, and evangelize insights, goals and metrics to project teams and senior leadership.

How You’d Spend Your Day
• Designing and executing research in a fast-paced environment, using research methods that might include contextual inquiry, formative and summative usability studies, analytics analysis, lightweight surveys, and discussions on user forums.
• Translating research findings and insights into actionable product recommendations and direction.
• Collaborating with product teams, including designers, product managers, and engineers, to achieve product experiences that meet demanding quality standards and leverage emerging technologies.
• Sharing customer insights, goals, and metrics with project teams and leadership in creative ways to increase customer empathy, including posters, internal blog posts, workshops, and compelling presentations.

Top 4 Signs That You’re a Strong Candidate
• You’re a born researcher. You’ve got an inquisitive mind, natural empathy for users, and you love translating fuzzy research questions into a clear research plan and then executing on it in a fast-paced environment.
• You’re a team player. You don’t like to go off and conduct research and analysis on your own; you’re a natural collaborator and enjoy bringing your team of stakeholders along with you to talk to and observe users, and analyze findings together.
• You’re an excellent communicator. You pride yourself on your clear verbal and written communication, and your ability to share and evangelize research findings in a clear and compelling way to diverse audiences including executives.
• You don’t fear complexity. You’re not afraid to dive into research on complex software with a broad user base of professional designers and engineers. Experience using complex design software such as AutoCAD, and/or experience in a relevant industry (architecture, engineering, construction, transportation, etc.) is a plus.

10 Things That Describe You
• Inquisitive
• Passionate user advocate
• Comfortable managing multiple projects
• Technically savvy
• Execution oriented
• Extremely organized
• Excellent communicator
• Collaborative spirit
• Fast learner
• Accountable

Desired Skills and Qualifications
• Masters or PhD in Cognitive or Experimental Psychology, Human Computer Interaction, Human Factors, or related field
• 3+ years of experience doing user research in a corporate environment preferred
• Excellent communication and collaboration skills, and the ability to share and evangelize research findings in a clear and compelling way to diverse audiences including executives
• Able to quickly pick up new software tools and applications
• Previous experience conducting research on complex applications

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