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Sr. UX Director

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An email marketing company in SF is searching for a UX Director to focus on users' needs, technical constraints, and business objectives, while working in a fast-paced collaborative environment and cross-functional team. You will be managing an array of complex projects, as well as a team of UX staff.

This is a contract-to-hire opportunity in San Francisco. This will start as soon as the right candidate is found.

Responsibilities:
-Lead the customer-centric vision, strategy, and execution of the user experience design
-Manage a small team of UX staff including contractors
-Develop multiple concepts for critical features and validate them early in the design cycle through customer engagement
-Create wireframes, high-fidelity mockups, and detailed specs to guide development
-Ensure that visual design UI patterns are documented, up to date, and aligned with Marcom style guides and corporate web design standards
-Conduct regular design reviews ensuring design quality, and consistency where warranted
-Ensure the team has the necessary data to facilitate efficient decision making and to minimize risk
-Work with product management to refine & prioritize new user stories
-Work with engineering to understand the capabilities and constraints of available technologies, scope new functionality, and to address UX-related bugs
-Establish, collect & report objective metrics for UX that inform the overall business strategy
-Collaborate with customers as part of sales, marketing, design, & support activities

Qualifications:
-8+ years working in a UX role in a web or mobile application company doing hands-on information architecture and interaction design
-Established track record leading interdisciplinary UX teams including managing staff and contractors
-Strong understanding of user research methods including hands on experience conducting ethnography and usability studies
-Proficiency with design tools such as Adobe Creative Suite, Visio, Balsamiq, OmniGraffle, Axure, etc.
-Familiarity with web technology such as HTML, CSS, JavaScript, jQuery, Bootstrap (hands on skills a plus)

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