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Sr. UX Designer/ Researcher

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Our healthcare client, located in Montlake Terrace, WA is seeking an experience Sr. UX Designer/Researcher. This is a Contract-to-hire opportunity with our client. Assessment will be given to qualified candidates.

As a Senior User Experience Designer/Researcher , you will help our healthcare client build a robust user research program! This role will help plan, run and report user evaluations using the appropriate quantitative and qualitative methodologies to inform responsive web and mobile app design.

Our client is a leading health plan in the Pacific Northwest, providing comprehensive health benefits and tailored services to over 2 million people, from individuals to Fortune 100 companies.
This client requires drug and background screening.

Position Description:

!!!Please provide a portfolio url with all resumes.!!!

Key Responsibilities

*Plan, conduct and report usability testing
*Develop user-centric quality benchmarks
*Communicate reporting to varying teams and leadership
*Provide coaching for other UX team members
*Develop personas and mental models
*Leverage site analytics, market research and call reports to develop user insights
*Articulate user experience considerations to influence product development strategy

*Champion the concepts of user centered design, usability testing, information architecture, navigation design, interface design, information design, and Web Content Accessibility Guidelines for company's web and mobile properties by demonstrating and teaching best practices to peers, senior management, customers and partners.

*Conduct usability research, remote un-moderated user research, card sorts and define requirements for outsourced research that will result in test findings and recommendations for site improvements.

*Assess new user research tools and methods

*Establish user experience methodology, templates, and libraries of artifacts and support company standard project management methodologies.

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