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Sr UX Designer

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This is 6 month contract role with the potential to extend into a longer term position. Rate will be determined by experience.

The Senior Experience Designer supports a vision for how experiences should be designed and contributes a set of advanced user experience skills to help create successful products for users across all digital services.


EXPECTED CONTRIBUTIONS:

In the course of your work with digital products, you’ll come in every day ready to tackle interesting, challenging work. Here’s what you’ll be doing:


• Working collaboratively with your manager to develop the experience design practice, promoting best practices and design approaches that align with the culture and needs

• Acting as an advocate for UX standards and guidelines, supporting the extended team in developing and maintaining this foundation for designing cohesive experiences

• Supporting Digital Products leadership by articulating design strategies

• Championing the creation and iteration of design strategies that help Digital Products leadership visualize a long-term organizational direction

• Working on one or more product lines, where your decisions will align with high-level organizational strategies and KPIs, while working with other team leaders to translate these into team and personal goals

• Staying on top of the latest techniques being used by our direct competitors and other eCommerce sites

• Basing decisions on user research findings and insights, observing users interact with our product or a competitor’s for at least two hours every six weeks

• Promoting a culture where critique and feedback are central to the work we do, and ensuring that team members have regular opportunities to critique and have work critiqued

• Staying focused on continuously improving and re-evaluating best practices

• Valuing emotional safety, keeping team members focused on celebrating failures and highlighting lessons learned from those failures

• Keeping co-workers grounded on the idea that our focus is on delivery rather than deliverables, and solutions rather than documents

• Working in a collaborative environment with people who have a variety of skills — like user experience design, research, product management and front/back-end development — collectively contributing to the end product.



WORK ENVIRONMENT:

You’ll work with a variety of teams, each practicing design in various product development settings. These include Agile’s fast-paced, iterative product discovery and execution; a waterfall that supports large, complex projects where you’ll keep track of many challenges and collaborating to solve multi-faceted problems with other teams; and to a lesser extent, marketing in a more traditional, client-agency model with faster turn-arounds, and limited resources and support.



CANDIDATE PROFILE:

You’re exactly who we’re looking for if you:

• Value deadlines, set realistic expectations around them and then meet them

• Can balance user, business and technical needs, and will go to bat for users if things are out of kilter

• Help teams define a product’s problem areas from our most important users’ perspective

• Understand the blurry line between skills, and use collaboration as the best way to deal with it

• Have a current understanding of web technologies and principles— like responsive design, front-end markup and libraries such as HTML, CSS, JavaScript, jQuery and Ajax methods, plus Content Management Systems, Web Services, and APIs—and know how they’re integrated and used

• Have superior communication and interpersonal skills, including strong facilitation, presentation, storytelling, sketching and critiquing skills

• Can establish successful long-term relationships in your core areas and influence others

• Inspire confidence and lead through example

• Feel comfortable with basic statistics and analysis, and can use data to inform your decisions

• Are proficient with spreadsheets (MS Excel) for multiple uses, from content inventories to budget management and staff forecasting

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