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Sr Technical Writer

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Responsibilities include researching, developing, planning, and writing/editing hardcopy and online technical documentation. Works with team leads and managers to complete specific project s for various lines of business within client company.
Principal Accountabilities *Researches and develops content for technical publications.
*Writes and edits hardcopy and online documents; chairs document review sessions with external stakeholders and obtains approvals.
*Ensures all documents are technically and mechanically accurate.
*Collaborates with department team members and with engineering, marketing, service, legal, and others to develop content for standard documentation sets and special initiatives.
*Creates and manages document schedules.
*Develops, documents, and maintains processes.
*May mentor less-experienced coworkers.
*May lead department project teams. Scope
*Determines methods and procedures on new assignments, and provides guidance to other personnel.

Complexity
*Will be expected to peer edit other technical documentation
*Works on extremely complex issues where analysis of situations or data requires an in-depth evaluation of variable factors.
*Exercises considerable judgment in selecting methods, techniques and evaluation criteria for obtaining results.
*Internal and external contacts most often pertain to company plans and objectives.

Knowledge and Skills
*Having wide-range experience, uses professional concepts and company objectives to resolve extremely complex issues in creative and effective ways.
*Demonstrates expert technical wiring and/or editing skills and subject matter expertise.
*Demonstrates high level of drive for quality and understanding of impact of quality on the customer experience.
*Exhibits an expert knowledge of processes, format, style, tools, and strategy.
*Understands goals and strategies necessary for achieving high standards while still meeting deadlines and keeping costs down.
*Performs as a project lead and documentation architect within the department.
*Exercises leadership and understands and exhibits teaming abilities.
*Exhibits expert knowledge of grammar, spelling, and punctuation.
*Exhibits expert interpersonal skills.
*Promotes a positive attitude and fosters positive relations within and outside the organization.
*Has a thorough understanding of computer technology (internal components/hardware).
*Demonstrates a high level of productivity and quality while working on several major projects.
*Multi-tasks effectively and efficiently.
*Detailed oriented.
*Develops working relationships with peers outside of the department.
*May perform as product line lead within the department.

Experience -*5+ years.

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