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Sr. Technical Writer

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 7+ years’ experience required 
• BA/BS required 
• 1 year duration 
• Remote up to 100%
• Open to candidates in CA. and GA. as well. 

Top Daily Responsibilities:
1. Lead meetings with stakeholder groups 
2. Develop operational documentation, such as policies & procedures 
3. Develop user-facing documentation, such as job aids 
4. Maintain SharePoint pages, such as FAQs 
5. Assist with project communications 

Skills a Top Candidate Should Have:
1. Process engineering 
2. Facilitating workshops 
3. Technical documentation (software projects a plus) 
4. Converting technical information to user-friendly documentation 
5. Build executive-level presentations 

Desired Skills:
1. Visio 
2. SharePoint 
3. PowerPoint 

Soft Skills:
1. Communicate with diverse stakeholder groups 
2. Ability to manage customer expectations 
3. Ability to balance conflicting requirements 

Potential Deliverables: 
1. Operational Documentation: 
o Process Flows 
o Policies & Procedures 
2. Business-facing Documentation 
o Welcome Kit 
o Training Materials 
o Job Aids (step by step for migrating activities) 
o Best Practices / Frameworks 
o FAQs 
o Communication Templates 

Experience with: 
• Visio 
• PowerPoint 
• SharePoint 
• Software projects 
• Technical documentation 
• User-facing training 
• Process engineering / facilitating workshops

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