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Sr. Technical Writer

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Senior Technical Writer
We are looking for a versatile senior technical writer to lead the documentation and help efforts for one or more desktop and/or web application products. The office is based on the north side of Houston, TX.

Responsibilities
• Lead the documentation and help effort for one or more products
• Work closely with user experience, product management, development, and other groups to provide effective guidance to the end user about workflows, tasks, and features in multiple forms (context sensitive help, documentation, and short “how to” videos) that reduce the need for in person training
• Help coordinate the documentation and help efforts of contractors for other products
• Provide guidance and leadership on documentation management best practices for multiple teams
• Learn sufficient domain specific knowledge as needed

Required Qualifications
• Minimum of 4-7 years of experience creating end user documentation and online help for desktop and/or web applications in a software company
• Must have excellent written and verbal communication skills
• Must be a team player and work well in a collaborative environment
• Willingness and ability to quickly learn new tools and technologies
• Proficiency with documentation and help tools such as RoboHelp and Adobe Captivate

Desired Qualifications
• Experience with writing documentation and online help for technical software
• Experience with DITA
• Experience with Agile development

Education
• Bachelor’s degree

At least 2 technical writing samples must be submitted along with the resume.

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