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Sr. Technical Writer - IT Experienced!

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We are seeking an experienced IT professional with a background in Technical Writing, Onboarding & Operational Readiness.

REQUIREMENT: https://www.atlassian.com/software/confluence

The person will have responsibility for the creation of on-boarding documentation, operational processes and procedures for a new Database platform (Teradata). This is a key role that will involve partnering with the Engineering teams and creating the right level of high quality documentation and ensure that all procedural / technical details are captured completely and accurately. This is a senior role that will require a self-disciplined, self-motivated professional that holds his or herself to a high professional standard. This will be a rich, rewarding opportunity for the right professional, to include exposure to some of the best IT talent and technologies in the world, and an opportunity to be largely self directed and to be afforded creative latitude to develop the processes for this new function.

Responsibilities:
• Define, create onboarding documentation for a new data warehouse technology platform
• Ensure Internal processes, procedures, tools and infrastructure are documented
• Partner with subject matter experts to create professional, highly polished documentation for all the necessary functions of the new platform. or other areas requiring professional documentation
• Ensure adherence to industry standard language • Prepare both technical documentation and executive summary materials as part of service delivery packages
• Prepare technical diagrams as appropriate

Qualifications:
• Polished written communication skills and technical writer experience
• Conversant with Database terminology and IT systems in general
• Excellent interpersonal skills, and the ability to methodically extract information from IT professionals in an efficient manner
• Ability to translate technical concepts to accurate diagrammatic views that can convey sophisticated subject matter into meaningful / understandable diagrams
• Advanced skills in the tools of the trade, such as Visio Experience (Minimum):
• 5+ years experience as a Technical Writer
• 2+ years experience in operational onboarding Experience (Preferred):
• 7+ years experience as a Technical Writer
• 3+ years experience in operational transition\onboarding
• Education: Four (4) year degree or equivalent experience

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