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Sr. Strategy Associate

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The Sr. Associate, Strategy, is both internally- and externally-focused on developing & presenting strategic marketing solutions, including planning and ideation efforts, for both existing and potential eBay Enterprise Marketing Solutions clients.

This person has a consumer-first mindset, and is widely knowledgeable on a wide array of both online and offline experiences, technologies and trends. It is expected that this person will leverage this knowledge to offer appropriate marketing solutions to account teams and their client constituents.

Primary responsibilities include serving as strategic and planning support for client services/account teams, communicating and advocating effectively to clients and prospective clients, and discovering/introducing emerging platforms, technologies and opportunities for consumers to interact with to enhance their value within their journey.

Additionally, this position will help build Customer Experience Journeys for our clients, partners, and internal stakeholders. As part of the Customer Experience Journey development process, this candidate will need to create competitive overviews, Personas, and various layers of the journey depending on the client audience.
This person works closely with the Manger of Strategy & Planning, the Director of Engagement Strategy, and the rest of the Strategy & Planning team within eBay Enterprise Marketing Solutions.

• Minimally 3 years of overall experience, with demonstrated experience in digital marketing.
• Experience working at a digital agency.
• Ability to have successfully delivered within cross-functional teams.
• Ability to balance workload on multiple clients/projects and teams of people.
• Must be a strong communicator.
• Must have experience not only in flawlessly implementing developed strategies.
• Past knowledge in developing consumer journeys.
• Bachelors/MBA degree preferred or equivalent work experience.
• A strong work ethic and passion for each and every project is a must.
• Must engage the office culture promoting interactive knowledge and creativity.
• Must be willing to travel.
• Must be a solid problem solver and positive partner for account and management team.

• Demonstrated experience with marketing and communicating in bleeding edge digital channels
• Strong relationship building skills, including negotiation & executive interaction, ability to coach others
• Project management
• Ability to develop a business vision for social media, including goals & results
• Experience with big brand clients
• Strong organizational skills
• Flexible communication skills: Strong editorial writer. Is able to present needs and plans and communicate internally, has a distinct, personable voice for external engagement. Can manage negative situations toward positive outcomes.

The Company
For brands looking to engage and transact with today’s omni-channel consumers, eBay Enterprise Marketing Solutions is the growth partner of choice. We help clients grow and retain customers by using our proprietary media and measurement strategies focused on driving industry leading ROI. Our integrated demand generation technology, which includes unique media and data assets supported by our services team, provides an unparalleled depth of consumer insight with the ability to execute innovative, result-driven programs. eBay Enterprise Marketing Solutions was recently ranked among the Top 15 U.S. Digital Agencies by Advertising Age.

Within eBay Enterprise Marketing Solutions, True Action is a full-service digital & interactive strategy, marketing and design agency focused on driving quantifiable consumer actions that result in profitable transactions. We are the leading Performance Marketing agency in North America and serve over 60 clients including many of the world's leading consumer brands. Unlike the vast majority of agencies in the market, we always strive to share risk and reward with our clients through a highly-compelling revenue and profit share business model.

eBay Enterprise is an eBay, Inc. company. More information can be found at

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