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Sr. Project Manager for exciting Cross-Channel role

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The ideal candidate is passionate, creative, obsesses over customer experience and is always looking for ways to create cross-channel solutions that will provide great value to our customers.

As a PM, you will be responsible for managing projects and process across the entire creative team. You will foster a culture of innovation and creativity by bringing a new way of thinking to process and production.

You will need to interpret the objectives of clients and stakeholders to effectively scope, estimate and create project milestones. Additionally, this person needs to continually increase the efficiency of the production process; setting new standards to realize time and cost savings.

Duties:
Manages and facilitates daily workflow of communications, detail confirmation and continual linkages between IT/Engineering, Creative, Front End Development and Product Managers. Monitors and reports against timeliness score carding.

-Manage project development from initiation to closure, and enforce delinquency penalties
-Plan and execute process for all creative and development work (i.e., email, online, in-store, kiosks, mobile, tablet, etc.)
-Be accountable for project results, along with project sponsor
-Clearly communicate expectations to team members and stakeholders
-Effectively resolve issues and solve problems
-Effectively manage project scope by ensuring changes to scope are documented and approved
-Track and report on project milestones, and provide regular status to project sponsor and stakeholders
-Lead, coach, and motivate project team members on a proactive basis
-Safely crash unsuccessful or re-prioritized projects
-Identify process flow enhancements that can be institutionalized across the Department

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