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Sr. Project Manager

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Our client is looking to bring onboard a Senior Project Manager to be a part of their Business Projects Team. The Technical Program Manager plays a critical role in identifying, developing and delivering business projects that meet the service and loyalty objectives of our client.

This role will be responsible for:
• Successful scoping, design, developing, implementation and warranty of large-scale projects for our client.
• Report to the Manager of Business Processes – Project Management
• Extensive collaboration with IT and other cross-functional departments
• Drive solutions that meet internal and external customer needs

Project Management
• Manage large projects throughout project lifecycle including requirements, implementations, documentation and post delivery activities
• Communicate project status to business stakeholders and executive management
• Manage project issues, risks, assumptions and critical path
Process Improvement
• Evaluate, prioritize and assist in improving business processes.
• Develop and execute process improvements that will maintain compliance and competitive advantages for client
• Communicate status, training, resolution to corporate field users
Leadership
• Direct and lead business analysts and subject matter experts in supporting large project initiatives
• Manage resource capacity and allocation
• Ensure proper skills sets for back-up and contingency planning
Budget & Vendor Relationship
• Assist with budgeting for large projects
• Conduct ongoing variance analysis
• Analyze ongoing needs, obtain bids, negotiate contracts, and manage vendor relationships
• Ensure vendors perform within SLA’s and maintain high quality standards

Requirements
• Bachelor’s Degree in Business Management or related degrees
• 7-10 years’ work experience, preferably in captive finance or financial services
• Strong project management skills
• Strong business and technical writing skills
• Leadership skills required to capture and prioritize competing initiatives ensuring achievement of dates and deliverables
• Exposure to consumer credit, consumer and/or retail services marketing and supplier management

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