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Sr. IT Executive Assistant

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The Senior Executive Assistant (SEA) provides high-level administrative support to client-serving partners and Core Business Services (CBS) professionals, including partners and Directors; may also provide skilled service line or engagement-specific administrative support.

Handles personal contacts with finesse and diplomacy; relieves top executives and engagement teams of administrative tasks; collects/analyzes data and makes recommendations. The SEA also uses broad and comprehensive experience, skills and knowledge in organizational policies, procedures and practices, and may serve as a facilitator to coordinate projects and deadlines directly or through others.

• Coach others, plan and manage complex meeting and travel arrangements
• Skillfully use standards, templates, firm branding and correspondence guidance • Perform at a champion knowledge level and aid in the adherence to and reinforcement of record retention policies.
• Coordinate and be responsible for the quality and timeliness of engagement-related or other administrative work, share leading practices.
• Collaborating with FMAs, schedulers, and other internal resources on finance, scheduling, or other operational support matters and related tools/reports.
• Act as knowledge resource in use of Lotus Notes (LN) calendar management and Blackberry
• Manage or coordinate small projects providing cost-effective solutions. Leverage strong working knowledge of applicable firm and service line quality, risk, and confidentiality policies and guidelines
• Solve complex problems, strong analytical skills, proficiency in research techniques. Prioritize work by considering risk, importance, urgency, and potential business, organizational, or client implications.
• Work independently and facilitate the set-up of project plans. Proactively notify appropriate individual of, and be alert for, any identified issues with quality, confidentiality or risk

Experience/Required Skills
• Excellent interpersonal, communication (verbal and written), and collaboration skills, interface with personnel at all levels directly or in virtual setting,
• Skilled attention to detail and self-assurance of quality of work performed or reviewed
• Readily and proficiently share knowledge with colleagues
• Maintain and apply in-depth working knowledge and skillfully navigate firm and service line structures, matrixed relationships, key personnel, and organizational policies and procedures
• Demonstrate initiative and focus on customer service
• Advanced skill with firm’s core technology, expertise in specific applications, serve as a coach to others; aptitude for learning
• Associate degree or appropriate formal training in a related discipline or equivalent business experience

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