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Sr Director of User Experience

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Global technology company specializing in developing and marketing database software and technology, cloud engineered systems and enterprise software products, and more has an immediate need for a Sr Director of User Experience. As key lead of Company’s in-house interactive team, you’ll partner with business leaders, creative and coding teams. You’ll define strategy and lead a talented user experience team to market large enterprise cloud solutions though highly relevant, engaging, and funnel-driven digital experiences. This is a dream job for an experienced Senior UX Director – to have real impact at an enterprise level, setting the UX strategy and best practices for Company’s digital marketing portfolio, with an emphasis on responsive web. Be part of the management team that is responsible for making the company’s brand tangible, relevant, and compelling through the power of customer centric digital experiences.

Responsibilities include development, building standards-compliant, cross-browser/platform compatible web pages; defining and overseeing technical architecture; evaluating and recommending emerging technologies; and performing website updates on a scheduled and ad hoc basis. Must be capable of working collaboratively to determine technically superior solutions which meet business objectives. Should be highly organized and capable of managing multiple projects and priorities simultaneously, with a proven ability to meet deadlines. Should be willing and able to provide leadership and guidance to other team members as needed. *Has basic knowledge of HTML, knowledge of web development and related tools such as Photoshop, Quarkexpress, Illustrator, or Freehand, 3D software knowledge to develop images which can be integrated into Fireworks, Generator, Dreamweaver, etc.

A key requirement is that you have an appetite for and a proven record on design thinking practices to redefine the way brands connect with consumers. It’s your job to translate business strategy into breakthrough user centered design solutions that address and simplify complex user, technical, and design requirements.

Who they’re looking for:
• You’re not afraid of being disruptive while delivering on tangible project outcomes and innovations for improved user experience
• You’re an effective contributor and leader, passionate about the quality of your own contributions and your teams’ collective efforts, to bring innovation to life
• You have a healthy disregard for the status quo and thrive in an environment that encourages risk. You have a keen ability to learn from honest failures
• You embrace gathering and analyzing metrics and use the data as your super weapon of truth, to inform ongoing improvement of team’s output and achieve greater success
• You pioneer leveraging new technology, unexpected ideas, and pushing the boundaries in solving UX problems and continued innovation
• You’re a UX fanatic and have your finger on the pulse of culture, technology, and industry trends

What you’ll be doing:
• Define digital experience strategy to maximize ROI on customer experience journeys across Company Marketing’s main digital properties
• Distill complex business problems and propose simple, elegant user experiences that work across all digital touch points.
• Be the key advocate for the user with the goal of delighting and simplifying the user experience
• Create simple and elegant experiences rooted in strategy, that delivery meaningful stories, and create delightful conversations with the customers
• Lead by example—encouraging, inspiring, and facilitating innovation in UX excellence practices
• Manage a team of UX designers in creating innovative and effective marketing solutions for all digital touchpoints
• Present to internal clients and senior executives
• Drive brand consistency while creating new UX design patterns

Skills you’ll need:
• 7+ years experience at either an agency working on technology accounts or at a technology company—or any relevant, broad-product-portfolio brand
• Be a metrics junkie. Know how to define requirements, collect, and analyze user engagement data
• A deep understanding of HTML coding technologies and testing
• Mobile responsive and native application design experience
• Strong leadership skills with inspiring, positive outlook
• An organized, dependable, proactive, self starter nature
• Manage time wisely with an eye for detail. Thrive in a deadline-driven environment
• A sense of humor and good listening skills a plus

This is a 3-month contract and if all goes well has the possibility of going full-time.

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