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Spam Contractor

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Here is YOUR chance to work at a TOP social media company in Mountain View, CA!

Aquent is currently seeking several account managers, customer service representatives, and account analysts to join an enterprise company in assisting with customer service and online spam account roles.

Job Overview:

Object classification (Photos, URLs, users etc.) leveraging user reports; corresponding with users pertaining to reported objects and other sources within client. Candidate will uphold the spam efforts at client site and work on a team of contractors to maintain consistent workflows.

  • Answering many different inquiries through the online queue
  • Reviewing user accounts daily to determine whether or not they are spam accounts
  • Recognizing and identifying specific trends inside queue
  • Community focused
  • Problem solving within queue
  • Team player

Required Skills:

Must have an understanding and experience with application of policy and instructions; ability to proactively identify certain flags online in and outside of what's trending. The candidate must have the ability to generate qualitative insights from abstract datasets.

  • Self-starter
  • Strong communication
  • Someone who goes above and beyond on projects A-Z
  • Someone who can work well on a team and also independently
  • Experience reviewing and working with corporate / public policies within client

Education:

BA/BS required

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