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Social Media/Community Specialist

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The social community specialist will act as the social voice of Aquent's client across social platforms and will be responsible for interacting with followers in real time by answering questions, offering solutions and mediating conversations. In addition, this person will be responsible for working with internal and external cross functional teams to route inquiries, draft editorial content, and manage the photo library.

Creative:
*Executing and promoting campaigns, contests, events on social platforms.
*Working with creative team to create social media graphics and social ads.

Management:
*Managing the brand presence on social networking sites such as Facebook and Twitter.
*Monitoring of social channels and responding to customer questions based on response process.
*Handling application development, creation, reporting and management.
*Updating social guardrails and toolkit for the client when needed.
*Stays current with industry trends in web-based/digital media technologies.

Reporting:
*Auditing competitors’ online and social media efforts.
*Analyzing and reporting social media performance with the use of analytics and online tools.

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