Social Media Specialist

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Manage the company's community website through email campaigns, monitoring, editing, and promoting through social media channels.  The company is a large brand with great potential for growth.

PROJECT OVERVIEW & SKILLS NEEDED:

*Monitors user generated content and feedback on a daily basis.  

*Executes and coordinates online email campaigns to meet the needs of internal business units, service providers, and the online audience.  
*Ensures e-newsletters are distributed as scheduled.  
*Final quality assurance for all email campaigns to make sure desired needs can be tracked and reporting upon.  

*Responsible for scanning metrics, looking for trends and keeping us with Industry Standards for email delivery. 

*Welcomes new users to the community and generates and encourages online conversations among community users.  

*Assists in the moderation of disagreements and removes inappropriate content.  

*Troubleshoots user reported issues, and provides daily feedback to the users of the website.  

*Provides ongoing technical support to users of the web site.  

*Responds to general email inquiries from users and "how to" questions about site features. 

*Responsible for scanning metrics, looking for trends and keeping us with Industry Standards for support Online Communities.  

*Documents, tracks, and monitors problems to ensure timely resolution. 

*This position required the ability to communicate with the company's online audience and to foster community growth through engagement. 

SKILLS & RESPONSIBILITIES:

*Excellent communication, verbal, and written skills.  

*Proven ability to manage numerous projects concurrently.   

*Extremely detail oriented.  

*Strong knowledge of MS Office, HTML, and the Internet.  

*Proven ability to manage conflict and stressful situations. 

*Proven team building skills.  

*Ability to focus resources on meeting commitments to the website's users.

REFER A FRIEND
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ABOUT AQUENT
Aquent is the largest global staffing company dedicated to helping marketing and creative professionals find the rewarding assignments they want. We work with two-thirds of the Fortune 500 and 90 of the Fortune 100. Throughout our more than twenty year history, we’ve made over half a million matches between our clients and talent.

Here's just a quick sampling of just some of the benefits Aquent Talent get to enjoy:
* The opportunity to work with some of the largest and most well respected companies
* Medical Insurance. Access to comprehensive PPO and HMO plans, with dental and vision insurance
* Long-term disability
* Flexible spending accounts
* 401-K