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Social Media Manager

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Our large financial services client located in New York, NY is looking for a Social Media Manager for a 6 month+ contract assignment to join their Marketing team.

The Social Media Community Manager will help to implement our social media strategy and manage day-to-day responsibilities for the clients’ social communities. The ideal candidate should be a highly motivated individual with experience and a passion for social media and digital marketing.

• Partner with marketing teams to support social media content marketing strategy and editorial calendar development.
• Own and proactively manage editorial calendars.
• Manage daily posting on branded social media channels: ensuring a consistent voice is maintained across channels & is aligned with branding and target audience segments.
• Manage and grow communities on all social platforms driving passionate engagement with brand loyalists.
• Spark discussion and monitor conversations across social media and address important mentions in real-time through engagement, escalation, or documentation.
• Create social media reports and aggregate data into actionable insights to inform marketing.
• Research and analyze industry trends and competitive benchmarking
• Support Customer Care team with monitoring and responding to customer complaints
• Develop presentations and reports for senior and c-level management

Requires a bachelor's degree and at least 5 years of experience in the field or in a related area. Familiar with a variety of the field's concepts, practices, and procedures. Relies on experience and judgment to plan and accomplish goals. Performs a variety of tasks. A certain degree of creativity and latitude is expected. Typically reports to a supervisor or manager.

Social Media Manager (NYC)

-Strong command of Social media ecosystem

-Experience managing social channels for F500 company (financial a plus, but not prereq.)

-Strong project management skills to implement social strategies across product platforms, and international markets (EMEA, LatAm).

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