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Social Media Coordinator

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This role will involve executing on diverse responsibilities within a social media team at this top tech company. The individual must be self-driven and be able to work without much supervision.
Trustworthiness, attention to detail, and resourcefulness are paramount.

Responsibilities
- Work with Social Lead to market and promote products, features and campaigns.
- Create and publish high-quality content optimized for various social platforms
- Create and manage relationships with community members on various social media platforms to provide user support, increase brand affinity, and brand awareness.
- Field requests for social media promotion, organizing in editorial calendar
- Assist with managing contests globally, including selecting winners and prize fulfillment
- Perform outreach on all social channels, engaging with users’ content, monitoring hashtags, answering questions and escalating bugs/feature requests when appropriate
- Assist in launching and optimizing social media and/or product marketing campaigns.
- Work with social lead to devise strategies for growing social presence both engagement and follower metrics as well as support other social media goals and processes.
- Synthesize and organize data for incorporation into social media content
- Assist Social Lead with reporting analytics for daily social and campaign-specific metrics

Minimum qualifications:
- BA/BS degree or equivalent practical experience
- 2+ years of relevant work experience managing social media for a brand
- Well-versed in multiple social media platforms
- Solid experience with social media management tools: Sprinklr, Simply Measured, etc.
- Excellent instincts on what makes social media content successful
- Ability to thrive in a fast-paced and dynamic environment with a demonstrated track record working across complex cross-functional teams
- Able to manage multiple projects at once
- Strong evidence of excellent writing and organizational skills and eye for design/photography

Preferred qualifications:
- Advanced spreadsheet skills
- Proficiency using Adobe Photoshop
- Experience using social listening tools
- Solid background with paid social media efforts and/or direct response digital marketing

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