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Social Media Community Manager

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Client is looking for a savvy candidate with an engaging voice to help build social media and content platforms. The candidate we're seeking is more than just socially savvy. They're smart and passionate. You've spent a great deal of time engaging with consumers in the pharmaceutical or healthcare space and understand how to drive deeper, more meaningful experiences for a brand's consumer base.

Ideal candidates will preferably have a demonstrated history of managing communities for Brands, across multiple platforms. Your depth of platform knowledge (both functional as well as strategic) and your proven ability to drive meaningful engagement with your communities that fuels both growth and positive sentiment, will set you apart from the field.

Summary of key responsibilities:

Work closely with marketing and digital on social media and video content marketing strategy, plus editorial calendar development.
Own and proactively manage editorial calendar.
Daily posting on branded social media channels: maintain a consistent voice across channels aligned with branding and target audience.
Manage and grow communities on all social platforms driving passionate engagement with brand loyalists.
Spark discussion and monitor conversations across social media and address important mentions in real-time through engagement, escalation, or documentation.
Create social media reports and aggregate data into actionable insights to inform marketing.
Implement a robust content and engagement strategy to develop greater brand awareness and generate digital traffic
Build relationships and establish systems for content gathering across the network
Track, measure, and report on social growth and campaign effectiveness; translate findings into concrete recommendations for optimizing social media campaigns
Collaborate with internal stakeholders to incorporate social media into key organizational initiatives and events

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