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Site Producer

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  • This posting is for a (6) month temporary assignment with the potential to extend
  • Must have CMS experience to be considered
  • Local candidates only please
  • Must have proof of eligibility to work in the US as W2 employee

The Production Operations team is accountable for the successful daily operation of the sites and apps during all hours (including nights, weekends and holidays when scheduled for on-call duty, or when emergent need arises), must aid in estimating the necessary funding and level of effort for minor to medium operations efforts and enhancements, make recommendations for best execution options, interact with business partners, product owners, and creative and technology team members to quickly turn around requests for changes, and build out pages and changes in the Content Management System.

Our Fortune 500 Tourism & Hospitalty client is ideally looking from someone:

  • Experience inputing content into the CMS, using HTML to ensure content is displayed correctly after being moved into the CMS
  • ​Understand CMS's & HTML enough to make sure content is displayed correctly 
  • Maintain relevant content uploaded through CMS to Company website and other sites as needed 
  • Ensure proper content is adapted for web & mobile site (including frequent homepage updates and push notifications) 
  • Monthly updates for new launches (product pages, techniques, tips & tools, videos) 
  • Work with marketing, education and sales to ensure content is updated 
  • Usability testing of new platforms/pages to ensure they are ready for launch


Qualifications: 
• Previous experience as a Digital Producer 
• Experience working with content management systems and building websites, including daily updating of copy and images for sites, building out new pages, and troubleshooting 
• Experience working in at least one of the following: 
o eCommerce sites with responsibility for product and pricing load, and experience with troubleshooting issues and understanding complex eCommerce-related integrations with other applications 
o Large, complex marketing sites with calendar, feature listings, faceted listings, and feeds from other systems 
• Ability to work within a diverse team of resources from strategy, creative, business and technical disciplines 
• Experience estimating operational or project costs and level of effort required for each work request 
• Previous responsibility for monitoring and staying within budget constraints 
• Experience managing requests that include integration with multiple back-end systems 
• Experience documenting initiative requirements 
• Experience presenting complex messages clearly and succinctly to different audiences with varying level of product and technology knowledge 
• High emphasis on guest/customer service with a drive to create and maintain a premium online guest experience 
• Able to partner with multiple stakeholders to manage their expectations, gain their acceptance and trust and achieve high client satisfaction ratings 
• Able to deliver under extreme deadlines and intense business environment 
• Able to understand and clearly communicate technical information to non-technical people 
• Basic understanding of the software development process, particularly as it relates to web-based applications 
• Strong verbal and written communication skills 
• Great organizational skills 

Required Education:

  • BA/BS or Commensurate Exp 


Preferred: 

  • Experience within the travel/tourism industry 
  • Experience within the media/entertainment industry 
  • Experience with online marketing of Theme Park products, Vacation Resort, Timeshare or Cruise Industry (e.g., tickets, hotels, air, transportation) 
  • Experience with Tridion 
  • Experience in Agile, Kanban, and continuous integration processes 
  • Experience working with clients, business partners, and guests/customers 

 

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