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Site Merchandising Coordinator

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Specialist, Site Merchandising Operations

This position is responsible for the operation of a department. An individual in this position will be expected to perform additional job related
responsibilities and duties as assigned and/or necessary.

Essential Functions:

An individual must be able to successfully perform the essential functions of this position with or without a reasonable accommodation.
Manages day-to-day relationships with cross functional partners by evaluating impact and prioritizing deliverables; reading and interpreting reports to
determine course of action; identifying trends and proposting opportunities for improved operation; communicating area's specific concerns and
issues; and resolving or escalating vendor and site issues.

Resolves back-end and customer issues related to site assets, navigation, and item data by escalating and researching identified issues; using
defined policies and procedures to identify causes and recommend solutions; executing solutions; and performing quality assurance tasks.

Builds and optimizes site for one or more departments by building and executing front-end customer content; ensuring on-time completion;
coordinating work with cross functional partners (for example Category Site team); auditing for and promoting consistency using customer insights
and best practices; contributes ideas and solutions for improvements (for example, processes, internal tools and website functionality); and
communicates issues (for example, process, quality, tools) and suggestions to manager.

Manages day-to-day relationships with cross-functional partners by evaluating impact and prioritizing deliverables; reading and interpreting reports to
determine course of action; identifying trends and proposing opportunities for improved operation; communicating area's specific concerns and
issues; and resolving or escalating vendor and site issues.

Provides and supports the implementation of business solutions by building relationships and partnerships with key stakeholders; identifying business
needs; determining and carrying out necessary processes and practices; monitoring progress and results; recognizing and capitalizing on
improvement opportunities; and adapting to competing demands, organizational changes, and new responsibilities.

Models compliance with company policies and procedures and supports company standards of ethics and integrity by incorporating these into the
development and implementation of business plans; using the Open Door Policy; and demonstrating and assisting others with how to apply these in
executing business processes and practices.

Demonstrates up-to-date expertise in Site Operations and applies this to the development, execution, and improvement of action plans by providing
expert advice and guidance to others in the application of information and best practices; supporting and aligning efforts to meet customer and
business needs; and building commitment for perspectives and rationales.

Competencies

An individual must be proficient in each of the competencies listed below to successfully perform the responsibilities of this position.

Customer/Member Centered: Meet Internal and External Customer/Member Needs - Identifies the requirements, expectations, and needs of
customers/members. Supports and aligns with initiatives, goals, and actions focused on improving customer/member service. Addresses the
concerns and issues of internal and external customers/members. Uses customer/member data, analyses, and insights to improve
customer/member-related decisions.

Judgment: Demonstrate Professional Judgment - Researches and integrates relevant information and data, and uses expertise to make
recommendations or decisions. Identifies and applies sound, fact-based criteria in setting priorities and making decisions. Uses business measures
and analyses to identify improvement opportunities. Probes and looks beyond symptoms to determine the root causes of problems and identify
possible solutions.

Execution and Results: Focus on Execution and Results - Aligns and pursues work activities to achieve the mission and business priorities of the
organization. Shares information, practices, and resources across functions, organizations, and locations to improve performance. Effectively uses
existing processes and tools to achieve performance objectives. Uses and explains major process steps to manage time, resources, and challenges
to meet goals.

Planning and Improvement: Plan for and Improve Performance - Develops and implements plans, practices, and processes to better achieve
organizational goals. Develops contingency plans to manage or eliminate potential problems. Identifies and recommends ways to continually improve
and streamline processes and practices.

Influence and Communicate: Build Influence - Develops and presents logical, convincing reasons in support of one's perspectives and initiatives.
Proactively shares relevant information and timely updates with appropriate people. Listens attentively and asks questions to ensure understanding.
Researches information for and prepares documents and presentations that effectively convey relevant information in a timely manner.
Ethics and Compliance: Model Ethics and Compliance - Complies with policies and procedures. Demonstrates ethical performance. Supports efforts
to enforce compliance with policies and procedures.

Adaptability: Adapt Professionally - Demonstrates creativity and strength in the face of change, obstacles, and adversity. Adapts to competing
demands and shifting priorities. Updates and shares knowledge and skills to keep current in one's area of expertise. Embraces change and supports
its implementation.

Build Relationships: Form Relationships - Builds trusting, collaborative relationships and alliances across functional and organizational boundaries.
Relates to others in an accepting and respectful manner, regardless of their organizational level, personality, or background. Collaborates with people
from diverse backgrounds, experiences, and functional areas to discover new perspectives.

Physical Activities

The following physical activities are necessary to perform one or more essential functions of this position.

Enters and locates information on computer.
Presents information to small or large groups and individuals.
Communicates effectively in person or by using telecommunications equipment.
Creates documents, reports, etc., using a writing instrument (such as a pencil or pen) or computer.
Visually verifies information, often in small print.
Reads information, often in small print.

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