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Signing Specialist

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40 hour per week data entry and entry level data entry role.

Required to handle several unique requests per day from various merchants to build that will drive promotional signing to stores. Supplies the retail formats with signing.

Provides 1st level signing support to business customers. Creates and maintains mechanized sign files for downloading into stores’ signing system. Builds price signs for upcoming promotions.

Serves as the primary help desk for mechanized signing questions pertaining to a specific business or businesses. Monitors the mechanized process to assure that signs reach the stores and keeps managers informed regarding specific signing issues. Provides expert level support for specific applications, including problem solving within the area of responsibility.

This position supports all retail stores with basic, promotional and clearance product signing. The primary activity provides for daily creation and maintenance of mechanized sign files for downloading into the stores’ signing system.

Desired skills / experience
- Familiarity with retail industry and promotional deal types
- Familiarity with social media

Other
- Must be willing to work weekends when needed
- Must be willing to travel to stores when needed using his/her own vehicle
- Must be willing to work overtime when needed
- Must be able to have consistent, predictable and timely attendance

Problem-solving: Identify errors in signing and do the preliminary research to determine if the problem is data entry, business issue, system problem, or ad issue.

Communication: Interact and communicate effectively with stores as well as home office associates. Language skills, spelling, sentence structure, etc.

Sense of Urgency: Meet all deadlines and communicate in advance if deadlines are at risk.

Initiative: Work with business to improve signing proactively for the stores. Follow through on all e-mail, phone correspondence, Help Tickets and Pebbles.

Attention to Detail: Maintain accurate and complete sign files in the signing system, proof for accuracy

Computer Savvy: Ability to quickly learn and use new computer programs. Typing skills. Data entry skills including proofing for accuracy.

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