These job descriptions are examples. Looking for work?

Find JobsFind Jobs

Shipping Program Manager

0 people like this description

Amazing Opportunity with excellent benefits! medical.dental.vision.410K.flex spending

The Shipping team is looking to scale and improve our sellers and buyers experience through better shipping and returns experience. Shipping is one of the biggest levers in changing Commerce and eCommerce landscape with many businesses trying to solve this tough problem.


Be a part of this exciting, critical, and growing area and join our team.

We are looking for a Program Manager for Shipping, based In San Jose to join the Outbound Shipping and Returns initiatives. This person role is to be a key partner to help deliver the programs, including creating and managing the roadmap, documenting meetings, ensuring roadmap creation and adherence, tracking results, and monitoring performance. This person will be a key partner required to execute key activities and joint shipping initiatives, which include the development and launch of new product offerings that require detailed updates.

You will work with Senior leaders who are already executing the program and be responsible for creating a fully integrated project plan and structure to more effectively manage change across finance, marketing, PD, PM, etc to create clear vision on key functional deliverables... You will work with marketing, technology and product management teams to deliver the solution. You will also work with 3rd party logistics providers (3PLs) to stitch together the deliverables and interface with business units, product and technology teams, shipping carriers, logistics providers, buyers and sellers in different markets like North America, European Union and Asia.

Key responsibilities include:
• Manages Project direction to ensure that Senior Management's expectations are fulfilled
• Reports Project status to the Program Executive
• Manage project plans and communicate regularly with stakeholders regarding project status
• Ensures timely issue resolution and appropriate issue escalation
• Analytically review business results and determine root causes, partnering with analytics and others.
• Conduct voice of the customer analysis to understand underlying trends and resolution opportunities

These job descriptions are examples. Looking for work?

Find JobsFind Jobs