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Service Manager - Pensions (Valid from 21/08/2013 To 23/08/2013)

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My client, a large corporate management organisation is looking for a Service Manager to join their Pensions Digital Services Division in their Manchester Office.

A little background info: In line with the department?s digital strategy to develop host and maintain new services, this role is pivotal in providing and sharing expert knowledge to a digital service management team who will deliver digital solutions for product, customer service and take-up.

Key responsibilities will include: developing the required digital, in-house capability to develop, host and maintain new services. You will establish a small team to trial new ways of working to support the delivery of improved digital services from concept through to final delivery. Working with the Project team trialling the new way of working and, at the same time, building in-house capabilities to deliver the Digital agenda through a structured transfer of knowledge within the Pensions team and to the other Service Managers.

The successful candidate will possess excellent digital technical and user experience abilities, coupled with an excellent understanding of developing user interfaces that meet customer needs. You already have a detailed understanding of the digital marketplace, including best practice, costs, suppliers and methodologies. A proven track record in technical and product development is essential as is experience in web, mobile and other digital platforms. You are confident communicating credibly with a wide range of digital delivery discipline, and/or with a large body of stakeholders both inside and outside of the organisation. You should have a strong experience of commissioning and interpreting a wide and complex range of insight and analysis.

If this sounds like a good fit for you please forward me your CV, day rate and a short summary outlining why you think you'd be suitable for the role. Early application will be prioritised Closing date Friday 23rd August at 9am.

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