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Service Designer

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Service Designer

 

Service Designer (“The Strategist”): You approach things systemically and are a natural at zooming out to see the big picture, then diving in to highlight the important details. You are passionate about growing people-first services. From value proposition to brand to customer experience to scale, you thrive in putting all the pieces together. You easily communicate and envision service concepts and ideas to team members and partners. You use a diverse set of methods and tools, which illustrate all the components and touch-points of the service.

 

Qualifications:

Graduate degree (preferred): MFA / MDes / MBA / MPS in Interaction Design, Service Design, Transition Design, MA in Design with experience as service design practitioner;

Undergraduate degree (required): BA / BS in design-related field or closely related discipline;

Expertise in design thinking, human-centered design, and systems thinking;

Proven designs and experience working on services that have been implemented in the real world;

In-depth knowledge and experience within a relevant service design discipline (systems design, business design, interaction design);

Experience crafting a project vision, execution strategy and client relationships;

Experience with concepting, ideation, and iterative prototyping;

Ability to build and maintain strong working relationships with colleagues, clients, and key stakeholders;

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