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Service Design Lead

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I have a premium role working with a global design and innovation consultancy and am looking out for a hands on, self-motivated and a highly collaborative team player who is an engaging storyteller and motivator.

If you can create innovative and ground-breaking digital services, from concept through to implementation, that make the complex simple and want to work with world leading business then read on…

As an experienced Service Design Lead you will be a strategic thinker, consulting with senior level stakeholders. You will manage and mentor teams to represent the human perspective within design.

Key Responsibilities:
• As the creative lead you will be responsible for all deliverables across multiple projects
• Lead and inspire client meetings, external events and team brainstorms to embrace different angles to a design problem
• Define project scope, goals and deliverables in collaboration with key stakeholders
• Communicate project roles and responsibilities to all team members and manage different teams in parallel
• To identify and respond to new business opportunities
• Be strong at influencing, negotiation and communication
• Issue regular status reports and troubleshoot problem areas
You must have
• Expert knowledge within a service design discipline
• Experience of conception, ideation and iterative prototyping
• Workshop planning and facilitation skills
• Have a strong commercial awareness
• Be an expert communicator, written and verbal
• 5 years experience as a design lead

For more information please apply or forward your resume and portfolio direct to Becky: benglish@firebrandtalent.com

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