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Senior Web Producer

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**A FORTUNE 500 RETAILER IS LOOKING FOR A SENIOR WEB PRODUCER TO JOIN THEIR TEAM ASAP**

In this leadership role you will work with the Director of Web Production and cross-functional teams to own and oversee the production of all International e-commerce promo and email initiatives. The Senior Producer leads a team of producers to manage the operations and marketing delivery of cross-channel promo campaigns across all vehicles (site, email, mobile, store support).

Roles & Responsibilities:
• Owns the definition and implementation of the promotional pipeline for North American business.
• Supports and leverages the development of cross-functional processes, systems, and training, driving cross-functional teams to execute tasks and deliverables on time, ensuring that scope and schedule expectations are clearly defined.
• Drives and implements business process improvement leading the development of end-to-end business process that will improve the efficiency of the North American pipeline.
• Works with team to maintain most efficient and effective processes and communication methods to manage projects.
• Works with functional leads to implement process change when needed.
• Acts as an advocate within the brand for overall site quality and accuracy.
• Acts as key contact for escalation in troubleshooting site and tool issues and escalates to senior leadership as needed.
• Responsible for resource planning and capacity management for all projects.
• Educates cross-functional owners within the brand on technical feasibility of projects and potential impact to site; provides alternative solutions to help mitigate risk.
• Utilizes key metrics for planning and prioritizing work; endorses usage and improvement of metrics across the team.
• Acts as a filter for Product Management in defining cross-functional requirements for future website/tool enhancements, providing information when process changes are impacted or needed.
• Responsible for direct management of Producers on the team. Manages career planning, training and advancement for each individual.

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