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Senior Visual Designer

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Senior Visual Designer, Small Business Marketing
Location: Mountain View, CA
This Top Fortune 500 Company (known for their tax & small business software & head-quartered in Mountain View, Ca) is looking for a Sr. Visual Designer to join their Small Business Care Design Team. We are responsible for the user experience of the help and support systems in QB. We work across the web app, desktop app, mobile apps and our online web support site. We also partner closely with care agents and the entire care organization to make sure our customers get the answers they need, and get the most our of our products. Come join us!

Let’s talk if you:

• Use design thinking to push innovation with a strong focus on the holistic system, and have the experience to prove it.
• Have an uncanny ability to bring people along across a complex organization and inspire them to always aim for bigger, bolder, and smarter.
• Have rock-solid design craft and a strong point of view, and can back up your designs with solid rationale.
• Can show your digital marketing and design savvy through best practices and trends worldwide.
• Have experience and expertise with mobile-first web and app design

As part of the Care XD team, you’ll influence all parts of the care experience, including Brand, Web, mobile, product and more. You’ll create amazing and inspiring digital experiences that . You’ll also:

• Create elegant experiences, from concept to launch, that make our customers smile and deliver on business outcomes.
• Design deliverables for web pages and in product.
• Accelerate the vision of the QuickBooks experience through your cohesive and delightful designs and services that you provide to designers, product managers and engineers from across the ecosystem.
• Be a brand ambassador, helping local cross functional teams understand how the visual system delivers on our brand promise.
• Collaborate with other experience designers, as they too create emotionally engaging designs.
• Contribute to the culture of amazing designers who are passionate about design craft and delivering on our brand promise.

What’ll get your foot in the door

• BA/BS degree in design or relevant field (graphic, visual communications, human computer interaction, product, or industrial).
• At least 5 years of web, product-, or service-related experience in high-volume, high-profile, or award-winning experiences.
• Exceptional creative skills across web and mobile platforms. SaaS is a plus.
• Experience and expertise in mobile design, including both mobile app and responsive web design.
• Deep knowledge of design principles and methods, innovation, and ideation tools.
• Expert level in your favorite design tools (Sketch, Photoshop, Illustrator, Invision), but equally skilled in creating lo-fi prototypes for quick experiments.
• Organized, self-directed, efficient and able to manage multiple and complex projects in a timely manner.
• Effective at collaborating, negotiating, communicating, and presenting.
• A strong online portfolio to prove it all.

About us:

We are a design-lead company. We like design. Really, really like it. Our designers are responsible for delivering the soul of our products and services. They are entrepreneurial, creative, and driven to solve problems for customers with artistry and innovation. They change peoples’ financial lives in profound ways.

Year-over-year, we have been on the short list for Fortune's “100 Best Companies To Work For” and at the top of Fortune World's “Most Admired Software Companies.” Be a part of our award-winning culture and you too can create break-through solutions that touch millions of people, small businesses, and financial institutions worldwide.

Discover what it’s like to be part of a team that rewards taking risks and trying new things. With us, you can turn your ingenious ideas into reality.

What are you waiting for? It’s time to love what you do!

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