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Senior User Experience Planner

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Aquent's client is looking for an Senior User Experience Planner to work a 6 month contract with high potential to extend or go perm in downtown Chicago (No remote).

Senior User Experience Planners operate as user advocates, facilitators and design strategists. They will use lightweight methods to help accelerate thinking and decision-making around future opportunities (digital experiences) in order to inform business strategy and direction from a user-centered perspective. They will conduct and drive lightweight research, ideation and concepting activities; leverage lean and agile UX methods (similar to Google Ventures); and time box activities to accelerate design thinking and decision-making.

Major responsibilities and duties:
•Help determine the approach during the early phases of an engagement.
•Drive the discovery activities to understand customer needs, business goals, problem context, as well as organizational and technical constraints.
•Plan and execute lightweight research, ideation, and concepting activities and workshops with stakeholders and appropriate UX practices.
•Facilitate the synthesis, summary and findings to inform thinking as well as drive decision-making and alignment through concepts and high-level designs.
•Understand experience frameworks and know how and when to use them to help inform business partners and business strategy.
•Facilitate & envision an experience strategy/roadmap that aligns with the organization’s business strategy & objectives.
•Drive ideation and concepting to envision and align thinking as well as validate and test concepts.
•Influence the creation of user profiles, scenarios, guiding principles, mental models and journey maps.

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