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Senior UX/UI Designer

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This role is responsible for promoting; managing and enforcing usability and accessibility guidelines across all electronic mediums (websites, mobile, internal and external) delivered by the organization and actively promotes benefits of user experience to internal and external stakeholders.

This role aims to improve how users interact with technological interfaces in order to maxmize ease of use, effectiveness and business outcomes.

Architecture and design

Working with project teams to design user interfaces utilising User Centered Design techniques:
End user and task analysis
User journeys
Wireframes/ UI prototyping
Creating Functional Specifications and Use cases to accompany wireframes
Designing Information Architecture for the site including:
Card sorting exercise
Designing the entire user experience as it relates to a particular project or program of projects.

Requirements gathering

Preparing and conducting requirements gathering research including:
user and stakeholder interviews
user and stakeholder workshops
Ethnographic research
Contextual enquiry
Field studies
Carrying out competitive best practice analysis to benchmark client’s interface and ascertain its quality as compared to its competitors and sites with similar functionality

Testing and monitoring

Cary out user testing of the interface to identify it’s strength and weaknesses including:
Facilitating of user testing
Recording of testing outcomes
Compiling an insightful and meaningful usability testing report including recommendations for improvement
Good knowledge of web analytics to enable user behaviour monitoring on the client’s site including:
Instrument set-up to ensure maximum information of value to the client is being captured
Analysis and interpretation of the findings
Report including information on what is happening on the client’s site, why this is happening and recommendations to improve and/or modify user behaviour via interface redesign etc.
Carry out usability audits to ascertain compliance with W3C stands and best practice in interface design
Carrying out accessibility audits to ascertain compliance with W3C standards
Content audit to ascertain what content and structure client’s website currently has.
Knowledge of usability guidelines
Develop wireframes
Develop design documentation
Requirements gathering
3-5 years commercial experience

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