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Senior UX Designer

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Our client in the Financial Services Industry is looking for a Sr. UX Designer with strong research experience. 


As a member of the User Design team, the Sr. UX Designer analyzes client/colleague/user needs to create a world-class user experience for colleague programs/applications used on desktop, mobile, kiosk and any interactive device. Working with stakeholders, create application/website strategies to satisfy user needs. Define site architecture and navigation. Conduct or coordinate user research and document intended user experience. 

Responsibilities: 
Information Architecture & Interaction Design 
• Brainstorm and collaborate with product, business system analysts, developers, and other stakeholders to identify user interface needs and define use cases. 
• Defines interaction design through building an interactive Axure prototype for individual screen elements, navigation, and interactions. 
• Provide an initial list of usability ideas, questions, and suggestions during requirement-gathering phase. Surface these to help shape business requirements and push for user experience requirements. 
• Develop UX/IA documentation (outlines, process flows, sketches, scenarios, site maps, wireframes, and interactive prototypes) for web/desktop/ mobile/kiosk/interactive applications to define functionality and user behavior. 
• Responsible for “wireframing” design solutions and creating user experience patterns to be reused in applications. 
• Analyze and interpret existing business documentation, requirements, features, and functionalities per project. 
• Conducts or coordinates user research and acts as the voice for users/ clients/colleagues during the project. Iterates on design ideas during the research process. Becomes the voice of user needs and user feedback from research sessions.
• Conducts research on new and emerging UX/UI trends to educate and keep current and forward thinking. 
• Created visual design systems and comps/ visual design deliverables for the team. 
• Participates in post-launch activities to evaluate the customer experience like benchmark testing, heuristic evaluations, keeping track of how ux benchmarks are being met. 
Usability Testing: 
• Responsible for integrating the User Testing process and other research activities into UX projects 
• Develops prototype and makes appropriate revisions to wireframes 
• Works with product to develop usability test script 
• Analyze data collected from prototype test group and submit final report of usability revision recommendations to project stakeholders. 
Copywriting: (nice to have) 
• Provides clear and concise web copy for client facing and colleague facing systems.

Job Skills and Knowledge: 
• Bachelors or advanced degree in Interaction Design, Human Computer Interaction, Science, Cognitive Psychology, Computer Science, Visual Design or a similar field preferred 
• Prefer background in digital agency, retail, automotive industry, financial services institution, or large ecommerce site 
• Experience managing client relationships and complex deliverables 
• Highly skilled at wireframe creation and effective documentation development and requirements documentation 
• Strong understanding of responsive design as well as touch design best practices 
• Experience with Axure, Sketch, InVision, OmniGraffle, Adobe Creative Suite (Photoshop, InDesign,etc ), Visio, User Research 
• Strong collaboration, organizational and analytical skills, working with cross-functional teams and external users 
• Excellent written and verbal communication skills required, with strong preference for prior education/training experience 
• Ability to adapt to evolving trends in design and development

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