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Senior UX Architect

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Our client is one of Australia’s largest financial institutions, boasting a customer base of more than 12 million!
Due to a number of exciting, long-term projects and expansion of the internal digital team we are looking for a highly collaborative Senior UX/CX Architect.

For this role you’ll be passionate about identifying innovative ways to serve and support people by discovering latent needs, behaviours and desires.
With a strong focus on a human-centred approach to design, you’ll have experience in helping individuals in both the private and public sectors to innovate and grow their business. As a key collaborator in a senior team you’ll deliver UI design and user experience that delivers on CX design principles.

- Highly collaborative, forward thinking team
- Sydney CBD location
- Large customer base to influence

In this role you’ll be tasked with:
• Planning, conducting and analysing customer research
• Facilitating complex stakeholder meetings and workshops to align a team around an agreed purpose
• Development and enhancement of the CX design capability through improvement of processes and structures in collaboration with the visual design team
Experience required:
• A minimum of 5 years experience in UX/CX Design
• Relevant degree or qualification
• A portfolio demonstrating expert knowledge of interaction design, information architecture, usability testing & design research
• An independent thinker with an ability to collaborate in a team environment
• Experience working across multiple projects at one time
• Experience managing external vendors to deliver great outcomes
This is a role that requires a lot of collaboration, facilitation and stakeholder management in order to produce amazing digital design and high value experiences for both the business and the customer.

Our client is only in a position to hire talent that has the relevant documentation to work in Australia.
To apply for this role please email your resume through to Sandra Benskin sbenskin@firebrandtalent.com

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