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Senior Organizational Change Manager

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Aquent is seeking a Senior-level IT OCM contract position within the IT Organization, Division & Project Services. As a member of the IT OCM team, you would be responsible for assuming OCM project lead on assigned project(s), depending on project demand. Types of projects/initiatives may include enterprise-wide, function-specific, full OCM lifecycle, limited OCM (training/communications only) efforts.

Responsibilities Summary:

Executing full-lifecycle change management activities including:

  • Change management scope assessments
  • Stakeholder analysis and end user analysis
  • Sponsor collaboration and support of role as change leader, as applicable
  • Communication and Engagement planning
  • Change network initiation and support
  • Training design, development, planning and delivery, as applicable
  • Deployment support planning
  • Sustainability planning.

Preferred Qualifications:

  • 7-10 years of experience with large-scale rollouts of new technology and accompanying processes
  • Understanding of IT terminology and process, in order to effectively communicate changes in layman's terms, etc.
  • Demonstrated communication expertise (verbal, written, and presentation skills)  
  • Ability to work independently – self-starter who can adapt quickly, be flexible and take initiative
  • Ability to thrive in a fast-paced environment with limited direction – ability to effectively multi-task, while maintaining high quality output
  • Ability to manage deliverables and meet deadline expectations
  • Ability to professionally interact and provide coaching to senior leadership, as needed
  • Ability to effectively collaborate in a team environment
  • Ability to plan, coordinate, and/or facilitate change management-focused meetings and planning sessions
  • Ability to effectively organize and prioritize work, and delegate or ask for assistance, as appropriate
  • Ability to provide and receive constructive feedback on performance and deliverables – STRONG TRAINING DEVELOPMENT PREFERRED

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