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Senior Manager of Creative Services

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Essential Functions and Responsibilities:
• Manage and coordinate project workflows to ensure all Creative Service deliverables are completed efficiently and with consistent quality and accuracy
• Develop creative briefs and project requirements as needed in collaboration with internal customers
• Write compelling, on-brand copy for online, print, packaging or other marketing projects as needed
• Edit, proof and ensure accuracy of user manuals, quick start guides, packaging and other product marketing deliverables
• Manage external vendors and service partners, including translation, printers, photographers and contractors as needed
• Monitor weekly status of Creative Services projects and communicate escalations to all key stakeholders including senior management as needed
• Understand and identify potential gating issues or cadence conflicts for successful project completion and facilitate problem-solving collaboration to resolve quickly
• Identify areas of improvement and implement new tools to drive efficiencies in workflow or asset management

Supervisory Responsibility: Graphic Design team, Technical Writing team
Qualifications, Knowledge, Skills and Experience:
Required Qualifications:
• Strong project management, time management and resource management skills with experience in managing creative projects
• Excellent and professional written and verbal skills, including demonstrated success in copywriting
• Strong organizational skills and consistent attention to detail with experience in technical documentation
• Collaborative team spirit, able to work with team members at all levels of the organization
• Demonstrated understanding of marketing communications, consumer marketing and brand management

Minimum Education Required: Bachelor's degree in marketing or communications preferred

• Minimum Experience Required: 5-7 years minimum creative services or marketing communications experience, ideally in consumer technology or CE industries with retail distribution.

Skills Required: Fluency in Microsoft Word, Microsoft PowerPoint, Microsoft Excel, Adobe Acrobat
Additional Proficiency Helpful: Microsoft SharePoint, Adobe Photoshop, Adobe Illustrator, iMovie or other video editing software
Language Skills: English - Excellent written and verbal communication skills are essential

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