Growing digital agency looking to hire a full time Senior Manager to lead their growing Project Management team. Must have prior digital agency experience as well as experience leading teams with a strong understanding of managing personalized digital marketing programs across email, web, and social.
As the Senior Manager- Project Management you will lead internal teams in project management and deliverable execution driving scalable successes across the agency's partnerships. You will also work with direct reports in forecasting, performance management, program implementation and proactively improving work-flow operations to improve the agency's core competencies. The Senior Manager continuously keeps a keen eye on the integrity of work, scope proposals, and works closely with Project and Account Managers to monitor financial health and resources to maintain balance and deliver excellence. This team lead is also responsible for the growth and mentorship of the Project Management team, including meeting with team members regularly providing guidance and growth opportunities.
Lead: Outlines projects and concepts for implementation with the Project Management team tailored to enhancing and growing efficiencies while scaling with team’s capabilities.
Advise: Builds a reputation as a trusted client consultant, immersed into clients' company, brand, products/services, industry, and competitive environment. Advise on strategies and decisions in collaboration with all agency departments that will build the book of business with the partner. Proactively recommend new solutions to the client by forecasting future business challenges.
Mentor: Manages and mentor team members ensuring adherence to agency values and processes, including oversight of onboarding, training, performance reviews and growth plans. Fosters collaboration across departments, promoting respect and breadth of knowledge. Teaches direct reports to help our clients to approach their digital marketing efforts more effectively to exceed business goals. Ensure that any training or onboarding materials are kept current and socialized appropriately.
Manage: Manage initiatives focused on sustainable account growth, financial health, forecasting and efficiency opportunities. Analyze, document and report key insights, challenges and opportunities. Oversee partnership health as well as conflict management across teams.
Plan: Manage financial forecasting and reporting. Drive new strategic planning systems and processes to ensure accurate billing and payment. Create clear, synthesized statements of work (SOWs), estimates, proposals and creative briefs. Follow established approval processes for SOW approval and client billing.
Organize: Maintain account service-related documents such as financial planning documents, client proposals, and account plans. Adhere to best practices in regards to infrastructure and process. Ensure projects and campaigns are kept on track while new strategic ideas and concepts are contributed by all reports.
Present: Confident ability to organize and lead presentations with clients, senior leadership and agency staff. Collaborate with clients in discussions to provide insights and information related to project deliverables, contingencies, and implications on scope.
Assure Quality: Manage and actively contribute to QA standards, as well as team adherence across the agency. Oversee accuracy and quality across all communications and efforts.
Grow: Take an active role with senior leadership on driving partnership growth above and beyond current benchmarks. Demonstrate continued pursuit of personal and professional growth and industry education.
● 7+ years of project management experience with, and passion for, working with brands in a digital agency environment
● Minimum of a Bachelor’s Degree in Advertising/Marketing, Communications, or a related discipline
● Accomplished process driver
● Proven managerial skills and the ability to develop staff and teams